The timelines quoted are business days – Saturday to Thursday only, weekends and public holidays are NOT included. They vary depending on the delivery option chosen:

 

• Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted between 7.00 am to 5.30pm Saturday to Thursday.
• Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station.